FAQs

    HOW DO I CREATE AN ACCOUNT?

    Creating an account is simple to do and allows you to order easily without having to fill in your details every time you shop with us.

    All you need to do is provide an email address and create a password. Once created you can shop with us.

    You will also receive benefits such as order tracking, style updates, and exclusive discounts/promos and special offers if you subscribe to our newsletter.

    WHERE IS MY ORDER?

    If your order has been sent to you using a trackable service, you can follow its journey to you. You'll receive a despatch confirmation email once your order is on its way and the expected delivery date. Simply click on 'Track Order' link within the email and this will take you to your account.

    *Sign into your account

    *Go to the ‘My Orders’ tab

    *Select the order you wish to track

    *Click on 'View Tracking Details'

    You will now be able to see the full tracking history.


    HOW CAN I PAY ON YOUR SITE?

    You can use any of the payment types listed below to pay for your order. We take your security very seriously, therefore your details are safe with us.

    Mastercard and Visa credit cards

    Maestro, Visa, Solo, Electron and Mastercard debit cards

    American Express cards

    PayPal

    We also offer local payment methods to some of our international countries, you will be directed to these option on the website.

    WHAT IS YOUR RETURNS POLICY AND HOW DO I RETURN?

    We hope you’re really happy with my website . If not, please visit our Return & Refund Policy page and you’ll find everything you need to know on how to return an item.