Thank you for shopping with us! We want to make sure that your order arrives on time and in perfect condition. Please read our Shipping & Delivery policy carefully to understand how we process and ship your order.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your order on the carrier's website.
Processing Time
Orders are typically processed within 1-2 business days, excluding weekends and holidays. During peak periods, such as Black Friday and Cyber Monday, processing times may be longer than usual. If there is a delay in processing your order, we will notify you by email.
Shipping Rates
Shipping rates are calculated based on the weight and destination of your order. The shipping cost will be displayed at checkout before you submit your order. We offer free standard shipping on orders over $50 within the United States.
Shipping Methods
We offer the following shipping methods:
Standard Shipping: Orders are shipped via standard ground shipping and typically arrive within 5-7 business days.
Express Shipping: Orders are shipped via express shipping and typically arrive within 3-5 business days.
Please note that shipping times may vary depending on your location and the shipping carrier.
Delivery
We are not responsible for any delays or damages caused by the shipping carrier. If your order arrives damaged, please contact us within 48 hours of receiving your order and we will do our best to resolve the issue.
If you are not available to receive your order at the time of delivery, the carrier may leave a notice with instructions on how to pick up your package or arrange for redelivery.
Please ensure that your shipping address is correct and complete before submitting your order. We are not responsible for any delays or additional shipping charges caused by an incorrect or incomplete address.
If you have any questions or concerns about our Shipping & Delivery policy, please contact us at [email protected] .
Thank you for choosing www.sofiawearshop.com !
